Shipping policy

Last Updated: June 2026 

At Farsan Street, we take pride in delivering fresh, authentic snacks to your doorstep. Every order is carefully packed to preserve freshness, flavour, and quality throughout its journey.

Order Processing

Orders are typically processed within **1–3 business days** (excluding Sundays and public holidays).

Orders placed after business hours may be processed on the next working day.

During festive periods, promotions, or high-demand seasons, processing times may be slightly longer.

You will receive an order confirmation email once your order has been successfully placed.

Shipping & Delivery

 We currently ship across Mumbai.

Estimated delivery timelines range from **3–7 business days**, depending on the delivery location.

Delivery timelines are estimates and may vary due to courier operations, weather conditions, public holidays, or other unforeseen circumstances.

While we make every effort to ensure timely delivery, delivery dates cannot be guaranteed. 

Receiving Your Order

To ensure maximum freshness, we recommend that someone be available to receive the package at the delivery address.

Farsan Street cannot be held responsible for product quality issues resulting from unsuccessful delivery attempts, incorrect delivery information, customer unavailability, delayed acceptance of the package, or packages left unattended after successful delivery by the courier partner.

Shipping Charges

Shipping charges are calculated at checkout based on the delivery location, order value, and package weight.

From time to time, Farsan Street may offer free shipping promotions, which will be clearly communicated on the website. 

Order Tracking

Once your order has been dispatched, you will receive tracking details via email, SMS, or WhatsApp.

You can use the tracking information provided to monitor the progress of your shipment. 

Delivery Delays

Occasionally, deliveries may be delayed due to factors beyond our control, including:

Courier partner delays

Extreme weather conditions

Natural disasters

Public holidays

Service disruptions

Incorrect customer information 

Farsan Street shall not be held responsible for delays caused by third-party logistics providers or circumstances beyond our reasonable control.

Incorrect or Incomplete Addresses

Customers are responsible for providing accurate shipping information at the time of placing an order.

If an incorrect or incomplete address results in a failed delivery:

Re-delivery charges may apply.

Additional shipping fees may be charged where applicable.

Delivery timelines may be extended. 

Damaged, Spoiled or Incorrect Products

Please inspect your order upon delivery.

If you receive a damaged package, stale or spoiled product, or an incorrect item, please notify us within **24 hours of delivery** by emailing **[info@farsanstreet.com](mailto:info@farsanstreet.com)** or contacting us on **+91 7977880896**.

To help us investigate and resolve the issue promptly, please provide:

Your order number

Photographs of the outer packaging

Photographs of the product received

A brief description of the issue

Claims reported after 24 hours of delivery may not be eligible for replacement or refund.

Lost Shipments

In the unlikely event that your shipment is lost in transit, we will work with our courier partner to investigate the matter.

If the shipment is confirmed lost, we will provide a replacement or refund at our discretion. 

Contact Us

For shipping-related questions or assistance, please contact:

Email: [info@farsanstreet.com](mailto:info@farsanstreet.com)

Phone: +91 7977880896

Address:

207, Makhija Arcade

35th Road, Khar West

Mumbai – 400052

Maharashtra, India