Privacy policy

Privacy Policy

Last Updated: June 2026

At Farsan Street, we value your trust. Just as we are committed to making authentic, preservative-free snacks, we are equally committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit [www.farsanstreet.com](http://www.farsanstreet.com), place an order, create an account, contact us, or otherwise interact with our website and services.

Information We Collect

When you use our website, we may collect the following information:

Personal Information

Name

Email address

Mobile number

Billing address

Shipping address

Order Information

Products purchased

Order history

Payment status

Delivery information

Technical Information

IP address

Browser type

Device information

Website usage data

Cookies and similar technologies

Customer Support Information

Messages sent to us via email, WhatsApp, social media, or contact forms

Product reviews and feedback

How We Use Your Information

We use your information to:

Process and fulfil your orders

Arrange shipping and delivery

Provide customer support

Communicate order updates and service notifications

Send transactional emails and WhatsApp updates related to your purchases

Improve our website, products, and customer experience

Detect and prevent fraud or misuse

Comply with legal and regulatory requirements

With your consent, we may also send promotional offers, product launches, newsletters, and marketing communications. You may opt out of these communications at any time.

WhatsApp Communications

By providing your mobile number, you agree to receive order confirmations, shipping updates, customer support messages, and other service-related communications through WhatsApp, SMS, or phone calls.

Marketing communications will only be sent where permitted by applicable law and can be opted out of at any time.

Payment Security

We do not store your complete credit card, debit card, UPI, or banking details on our servers.

Payments made on our website are securely processed through trusted third-party payment providers and Shopify's secure infrastructure.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

Remember your preferences

Improve website performance

Understand how visitors use our website

Provide a better shopping experience

Support marketing and advertising activities

You may disable cookies through your browser settings, although some website features may not function properly.

Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties only when necessary to operate our business, including:

Shopify (our e-commerce platform)

Payment gateways and payment processors

Shipping and logistics partners

Customer support providers

Technology and website service providers

Government or legal authorities when required by law

These partners are permitted to use your information only for the services they provide on our behalf.

Shopify

Our online store is powered by Shopify.

Shopify securely hosts our website and processes certain customer information necessary to operate our store. Shopify's handling of personal information is governed by its own privacy practices and policies.

For more information, please visit Shopify's Privacy Policy.

Product Reviews and User Content

if you submit reviews, ratings, photographs, testimonials, or other content to Farsaan Street, you grant us permission to display, publish, and use such content on our website, social media channels, and marketing materials.

We reserve the right to moderate or remove content that is inappropriate, misleading, offensive, or unlawful.

Data Retention

We retain personal information only for as long as necessary to:

Fulfil orders

Provide customer support

Maintain business records

Meet legal, tax, and regulatory obligations

Resolve disputes

Once information is no longer required, it is securely deleted or anonymised.

Children's Privacy

Our website and services are not intended for individuals under the age of 18.

We do not knowingly collect personal information from children. If we become aware that such information has been provided, we will take reasonable steps to remove it.

Your Rights

You may contact us at any time to:

Access your personal information

Correct inaccurate information

Request deletion of your information where permitted by law

Opt out of marketing communications

Raise privacy-related concerns

We may request identity verification before processing certain requests.

Security

We implement reasonable administrative, technical, and physical safeguards to protect your information.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites or platforms.

We are not responsible for the privacy practices, content, or security of these external websites. We encourage you to review their privacy policies before sharing personal information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality.

Any updates will be posted on this page along with the revised "Last Updated" date.

Contact Us

If you have any questions regarding this Privacy Policy or how we handle your information, please contact us:

Farsan Street

Email: [info@farsanstreet.com](mailto:info@farsanstreet.com)

Phone: +91 9594944154

Address: 207, Makhija Arcade, 35th Road, Khar West, Mumbai – 400052, Maharashtra, India