Returns
At Farsaan Street, we strive to deliver high-quality products. However, due to the nature of our products (food items), returns are limited.
We offer a 30-day return window from the date of delivery, only under specific conditions.
To be eligible for a return:
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The item must be unused and in the same condition as received
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It must be in its original packaging
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You must provide a receipt or proof of purchase
To initiate a return, please contact us at farsanstreet11@gmail.com
Return Address:
Farsaan Street
207, Makhija Arcade, 35th Road
Khar West, Mumbai – 400052
Maharashtra, India
⚠️ Note: Returns will only be accepted after prior approval. Items sent without a return request will not be accepted.
Damages and Issues
Please inspect your order upon delivery. If you receive:
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A damaged product
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A defective item
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A wrong order
Contact us within 24 hours of delivery with clear photos and details at farsanstreet11@gmail.com or call 7977880896.
We will evaluate the issue and provide a suitable resolution.
Non-Returnable Items
Due to hygiene and safety reasons, the following items cannot be returned:
Exchanges
We do not offer direct exchanges.
If eligible, you may return the item and place a new order separately.
European Union 14-Day Cooling-Off Period
If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days, provided:
Refunds
Once we receive and inspect your return:
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We will notify you of approval or rejection
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If approved, refunds will be processed to your original payment method within 7–10 business days
Please note:
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Banks or payment providers may take additional time to process refunds
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If more than 15 business days have passed after approval, contact us at farsanstreet11@gmail.com
Contact Us
Farsaan Street
207, Makhija Arcade, 35th Road
Khar West, Mumbai – 400052
Maharashtra, India
📞 Phone: 7977880896
📧 Email: farsanstreet11@gmail.com
